Frequently Asked Questions
Everything you need to know about our premium nutritional products.
How should I store my Biomel products?
To maintain maximum freshness and potency, we recommend storing our supplements in a cool, dry place away from direct sunlight. Refrigeration is not required unless specifically stated on the packaging.
Are your products vegan and gluten-free?
Yes, the majority of our range is formulated to be 100% plant-based and gluten-free. Please check the specific ingredient list on each product page for detailed allergen information.
How long does shipping take?
Domestic orders are typically processed within 24 hours and delivered within 3-5 business days. You will receive a tracking number via email as soon as your order ships.
Can I return my order if I change my mind?
We offer a 30-day return policy for unopened and sealed items. Due to the nature of food products, we cannot accept returns on items that have been opened or consumed.
Do you offer subscription discounts?
Absolutely! By choosing our 'Subscribe & Save' option, you can save 15% on every recurring order and customize your delivery frequency to suit your routine.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.